The Legal Bit: privacy policy
Contains:
1) Privacy Policy
This privacy policy sets out how L.M. Therapies uses and protects any information that you give L.M. Therapies when you use this website and or Clinic Services.
L.M. Therapies is strongly committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. L.M. Therapies may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We may also email you change notifications.
This privacy policy is not intended to, and does not, create any contractual or other legal rights or obligations on either your or our part.
In order to assist us you may provide us with information from time to time which we may require or use for the purposes of providing you with any required services, information or requested activity including contacting you and providing notification to you in relation to such services or related activity.
We may provide the data collected from you to third party including our agents and contractors in connection with the service.
You may inform us at any time not to pass on or share your personal information with any third parties.
The registration information you provide may be required to use the service or site. We will store this information and data and use it to contact you, provide you with further details of the services and otherwise for the normal use, provision of services and improvement of the site, unless you ask us not to do so.
The information may be disclosed to third parties to enable you to gain access to any restricted part of the site, enable you to receive information which you have requested to be sent to you by email, post or text or for you to receive specified services.
2) Cookies
We may use cookies to store and track information about you. This will assist us in measuring the effectiveness of banner advertising should we choose to use it and provide more accurate analysis of site activity. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both "session" cookies and "persistent" cookies on the website. (If we do, we will use the session cookies to: keep track of you whilst you navigate the website; and other uses. We will use the persistent cookies to: enable our website to recognise you when you visit; and other uses.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
To date we don’t use advertisers, but if we do, our advertisers/payment services providers may also send you cookies.
We may publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
We are taking and will endeavour to continue taking all reasonable steps in order to protect your personal information and data. However, we cannot guarantee the security of any personal information or data you disclose online, having regard to the nature of the internet. We may use encryption technology from time to time to assist in protecting any information or data which you submit. In any event, you accept the inherent security implications of disclosing information over the internet or by supplying and email address at the clinic or at any of the clinic functions, and agree not to hold us responsible for any breach of security unless we have been negligent or wilfully in default of our obligations under the relevant legislation.
All proprietary or confidential information, including personal data, is contained or stored on computer and any that is contained and stored on manual files by L.M. Therapies is locked up and secure.
We control access to information and personal data, including existing procedures for authorising and authenticating users as well as software controls for restricting access and techniques for protecting data such as encryption.
We maintain a business continuity plan as a contingency plan which identifies our business functions and assets (including personal data) which would need to be maintained in the event of disaster and set out the procedures for protecting and restoring them if necessary.
In respect of detection and investigation of breaches where they occur, we have in place relevant controls which should alert us to a breach in security. We endeavour to investigate every breach of security.
L.M. Therapies cannot guarantee the security of any personal information or data disclosed to it or collected by it.
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. This information will only ever be contact information. Personal clients notes are held by individual therapists at L.M. Therapies Please contact your individual therapist to find out their policy on how they store confidential client notes.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password- and firewall- protected servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential, (if you have them). We will not ask you for your password except when you log in to the website, if such a system becomes necessary.
At any time, if you are concerned that the information we hold about you is incorrect, please do not hesitate to contact us to correct such information.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We reserve the right to change this Privacy Policy and Data Protection Statement at any time by posting revisions on our site.
3) What we may collect and what we do with information we gather
We may collect the following information for the purposes of L.M. Therapies (individual therapists may collect more or less information for your personal needs during treatment):
Occasionally contacts may be duplicated as an over-site, in which case you may unsubscribe at any time and you may also request at any time to have your details removed by emailing info@LMtherapies.co.uk AND your personal therapist, or you may write to the company address AND your personal therapist.
We may collect, store and use the following kinds of personal information:
Name
Whether you are a therapist and what kind
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Information about your computer and about your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and details.
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services, including details.
Information that you provide to us for the purpose of registering with us.
Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
Any other information that you choose to send to us or provide us with.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone/text, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we (L.M. Therapies) collect.
4) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
Administer the website.
Improve your browsing experience by personalising the website.
Enable your use of the services available on the website.
Send to you goods purchased via the website, and supply to you services purchased via the website.
Send statements and invoices to you, and collect payments from you.
Send you general (non-marketing) commercial communications.
Send you email notifications which you have specifically requested.
Send to you [our newsletter and other] marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post/text/phone or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications.
Provide third parties with statistical information about our users - but this information will not be used to identify any individual user.
Deal with enquiries and complaints made by or about you relating to the website.
Other uses.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
5) Internal record keeping
Client Notes: are kept by the self employed individual therapists within The Body Mind Soul Clinic or within L.M. Therapies premises and it is the responsibility of each therapist to keep them safely protected and locked up. Sometimes client coded.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
The payment of a fee (currently fixed at £20.00 payable to L.M. Therapies; and the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
If you would like a copy of the information held on you please email: Director L.M. Therapies (info@LMtherapies.co.uk) Stating who is your personal therapist. In the event that you require personal client notes it will be the therapists responsibility to supply copies.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above email address. We will promptly correct any information found to be incorrect.
6) Undesirable client behaviour:
If any behaviour is threatening, frightening, sexual or in any other way perceived undesirable your information will be disclosed as far as necessary to protect the therapists and all associated with the clinic and the business, and if necessary, the law.
7) Disclosures
We may disclose information about you to any of our employees and associates, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
To the extent that we are required to do so by law.
In connection with any legal proceedings or prospective legal proceedings.
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide your information to third parties.
International data transfers.
Finally – This statement has been made as user-friendly as possible if you do not understand any or part of it you may contact the company.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
If you have any questions about this privacy policy or our treatment of your personal information, please email to (info@LMtherapies.co.uk).
The data controller responsible in respect of the information collected on this website is L.M. Therapies.
- Privacy policy
- Cookies
- What we may collect and what we do with information we gather
- Using your personal information
- Internal record keeping
- Undesirable client behaviour
- Disclosures
- Final word and contact details
1) Privacy Policy
This privacy policy sets out how L.M. Therapies uses and protects any information that you give L.M. Therapies when you use this website and or Clinic Services.
L.M. Therapies is strongly committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. L.M. Therapies may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We may also email you change notifications.
This privacy policy is not intended to, and does not, create any contractual or other legal rights or obligations on either your or our part.
In order to assist us you may provide us with information from time to time which we may require or use for the purposes of providing you with any required services, information or requested activity including contacting you and providing notification to you in relation to such services or related activity.
We may provide the data collected from you to third party including our agents and contractors in connection with the service.
You may inform us at any time not to pass on or share your personal information with any third parties.
The registration information you provide may be required to use the service or site. We will store this information and data and use it to contact you, provide you with further details of the services and otherwise for the normal use, provision of services and improvement of the site, unless you ask us not to do so.
The information may be disclosed to third parties to enable you to gain access to any restricted part of the site, enable you to receive information which you have requested to be sent to you by email, post or text or for you to receive specified services.
2) Cookies
We may use cookies to store and track information about you. This will assist us in measuring the effectiveness of banner advertising should we choose to use it and provide more accurate analysis of site activity. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both "session" cookies and "persistent" cookies on the website. (If we do, we will use the session cookies to: keep track of you whilst you navigate the website; and other uses. We will use the persistent cookies to: enable our website to recognise you when you visit; and other uses.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
To date we don’t use advertisers, but if we do, our advertisers/payment services providers may also send you cookies.
We may publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
We are taking and will endeavour to continue taking all reasonable steps in order to protect your personal information and data. However, we cannot guarantee the security of any personal information or data you disclose online, having regard to the nature of the internet. We may use encryption technology from time to time to assist in protecting any information or data which you submit. In any event, you accept the inherent security implications of disclosing information over the internet or by supplying and email address at the clinic or at any of the clinic functions, and agree not to hold us responsible for any breach of security unless we have been negligent or wilfully in default of our obligations under the relevant legislation.
All proprietary or confidential information, including personal data, is contained or stored on computer and any that is contained and stored on manual files by L.M. Therapies is locked up and secure.
We control access to information and personal data, including existing procedures for authorising and authenticating users as well as software controls for restricting access and techniques for protecting data such as encryption.
We maintain a business continuity plan as a contingency plan which identifies our business functions and assets (including personal data) which would need to be maintained in the event of disaster and set out the procedures for protecting and restoring them if necessary.
In respect of detection and investigation of breaches where they occur, we have in place relevant controls which should alert us to a breach in security. We endeavour to investigate every breach of security.
L.M. Therapies cannot guarantee the security of any personal information or data disclosed to it or collected by it.
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. This information will only ever be contact information. Personal clients notes are held by individual therapists at L.M. Therapies Please contact your individual therapist to find out their policy on how they store confidential client notes.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password- and firewall- protected servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential, (if you have them). We will not ask you for your password except when you log in to the website, if such a system becomes necessary.
At any time, if you are concerned that the information we hold about you is incorrect, please do not hesitate to contact us to correct such information.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We reserve the right to change this Privacy Policy and Data Protection Statement at any time by posting revisions on our site.
3) What we may collect and what we do with information we gather
We may collect the following information for the purposes of L.M. Therapies (individual therapists may collect more or less information for your personal needs during treatment):
Occasionally contacts may be duplicated as an over-site, in which case you may unsubscribe at any time and you may also request at any time to have your details removed by emailing info@LMtherapies.co.uk AND your personal therapist, or you may write to the company address AND your personal therapist.
We may collect, store and use the following kinds of personal information:
Name
Whether you are a therapist and what kind
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Information about your computer and about your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and details.
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services, including details.
Information that you provide to us for the purpose of registering with us.
Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
Any other information that you choose to send to us or provide us with.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone/text, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we (L.M. Therapies) collect.
4) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
Administer the website.
Improve your browsing experience by personalising the website.
Enable your use of the services available on the website.
Send to you goods purchased via the website, and supply to you services purchased via the website.
Send statements and invoices to you, and collect payments from you.
Send you general (non-marketing) commercial communications.
Send you email notifications which you have specifically requested.
Send to you [our newsletter and other] marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post/text/phone or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications.
Provide third parties with statistical information about our users - but this information will not be used to identify any individual user.
Deal with enquiries and complaints made by or about you relating to the website.
Other uses.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
5) Internal record keeping
Client Notes: are kept by the self employed individual therapists within The Body Mind Soul Clinic or within L.M. Therapies premises and it is the responsibility of each therapist to keep them safely protected and locked up. Sometimes client coded.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
The payment of a fee (currently fixed at £20.00 payable to L.M. Therapies; and the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
If you would like a copy of the information held on you please email: Director L.M. Therapies (info@LMtherapies.co.uk) Stating who is your personal therapist. In the event that you require personal client notes it will be the therapists responsibility to supply copies.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above email address. We will promptly correct any information found to be incorrect.
6) Undesirable client behaviour:
If any behaviour is threatening, frightening, sexual or in any other way perceived undesirable your information will be disclosed as far as necessary to protect the therapists and all associated with the clinic and the business, and if necessary, the law.
7) Disclosures
We may disclose information about you to any of our employees and associates, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
To the extent that we are required to do so by law.
In connection with any legal proceedings or prospective legal proceedings.
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide your information to third parties.
International data transfers.
Finally – This statement has been made as user-friendly as possible if you do not understand any or part of it you may contact the company.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
If you have any questions about this privacy policy or our treatment of your personal information, please email to (info@LMtherapies.co.uk).
The data controller responsible in respect of the information collected on this website is L.M. Therapies.